Shipping Policy
Last Updated: August 7, 2026
At Kawakib Perfumes, we are committed to providing a smooth and reliable shipping experience for our customers across Canada.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or Canadian statutory holidays. Processing times may be longer during holidays, sales events, or periods of high demand.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
2. Shipping Locations
We currently ship orders within Canada only.
We are continuously working to improve our delivery options and may expand our shipping locations in the future.
3. Shipping Times
Estimated delivery times may vary depending on your location and the shipping carrier used.
Typical delivery times after shipment:
- Major Canadian cities: approximately 2–7 business days
- Remote areas: delivery times may take longer
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or circumstances outside of our control.
4. Shipping Fees
Shipping fees are calculated during checkout based on your delivery location, order size, and available shipping options.
From time to time, Kawakib Perfumes may offer free shipping promotions or special delivery offers.
5. Order Tracking
Once your order has been shipped, tracking details will be provided through email or other available communication methods.
Please allow some time for tracking information to update after your order has been picked up by the shipping carrier.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
Kawakib Perfumes is not responsible for orders delayed, lost, or delivered incorrectly due to incorrect information provided by the customer.
If an order is returned to us because of an incorrect address, additional shipping charges may apply for reshipment.
7. Lost or Delayed Packages
Once an order has been shipped and transferred to the carrier, Kawakib Perfumes is not responsible for delays, lost packages, or issues caused by the shipping provider.
We will assist customers in contacting the carrier and resolving shipping concerns whenever possible.
8. Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with:
- Your order number.
- Photos of the damaged package and product.
- A description of the issue.
We will review the situation and work toward an appropriate resolution.
9. Perfume Shipping Restrictions
Perfumes may contain alcohol-based ingredients and may be subject to transportation restrictions. Shipping availability and delivery times may vary depending on carrier requirements and regulations.
10. Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Kawakib Perfumes
Website: kawakibperfumes.ca
Email: [email protected]